Shipping & Return Policy

By making a purchase you are demonstrating a clear understanding that we are selling these products as containing CBD (cannabidiol) from hemp oil. These statements have not been evaluated by the FDA and are not intended to diagnose, treat or cure any disease. Always check with your physician before starting a new dietary supplement program. We are committed to complete compliance with FDA regulations and as such, because these products have not been evaluated by the FDA, we make no claims as to any benefits for products containing CBD. If you decide to purchase Tree Huggers Co-op products, you are purchasing these products based upon your own opinions as to any benefits that the products may provide.

Damaged Products

All Tree Huggers Co-op products are tested for quality and are carefully inspected before shipment. Upon delivery, please check each product carefully to ensure it has not been damaged during shipping. All claims for damaged products and any remedy therefor are subject to Tree Huggers Co-op then published Terms and Conditions for the Sale of Goods.

*If you have any questions regarding our return policy, please email info@treehuggersco-op.com.

Your acceptance of the terms of purchase means you agree to and understand the Refund Policy. Tree Huggers Co-op will only accept returns and refunds from purchases made on www.treehuggersco-op.com. Tree Huggers Co-op will not allow returns from a purchase made in a retail store.

Shipping

Tree Huggers Co-op ships all orders through USPS, anywhere in the United States. We will also ship all orders same-day, if they are placed before 2 PM Central Time Monday – Friday. Transit times exclude Saturday and Sundays and Federal holidays. Payment, receipt, and tracking information are provided via email after orders are completed.

What shipping methods does Tree Huggers Co-op offer?

Tree Huggers Co-op offers free 2-3 day shipping on all CBD orders. Orders under $29.99 2-3 day shipping for a flat rate of $7.65, for all orders $30.00-$149.99 2-3 day shipping for a flat rate of $13.20, all orders over $150 get FREE Shipping. We ship through USPS for all domestic orders – excluding U.S. territories.

Is Tree Huggers Co-op able to ship to all 50 states?

Tree Huggers Co-op can ship to any street address in all 50 states, including Alaska and Hawaii.

Can my order ship through the weekend?

FedEx will only deliver on business days and Saturdays; they do not offer shipping services on Sundays or holidays.

How soon can Tree Huggers Co-op ship my order?

Orders placed Monday-Friday before 2 PM go out on the same day. Orders placed after 2 PM will be shipped the following business day.

Returns

Tree Huggers Co-op will gladly accept unworn, unwashed or defective merchandise for return or exchange. The customer must pay the return shipping cost and the cost to ship any exchanged goods back to you.

How much time will I have to make a return claim?

You have 30 days from your purchase date to make a return. Allow 1-2 weeks for your return to be received and processed. The customer will receive an email when the return has been processed. Tree Huggers Co-op will credit the customers' original form of payment for returns mailed within 30 days of the shipping date.

Double check the shipping address upon completion of a transaction! If the customer makes a mistake by entering an incorrect shipping address, the customer is responsible for paying additional shipping fees in order to resend returned packages. Unreturned packages that get lost in the mail due to an incorrect address are nonrefundable.

Send Returns / Exchanges to the Store Address Below:

Tree Huggers Co-op
312 4th Street S.
La Crosse, WI 54601

Can I speak directly to someone at Tree Huggers Co-op about returns and refunds?

You can speak with our customer service team directly at 1-608-782-8733 for questions or concerns about returns and refunds, or you can email us at info@treehuggersco-op.com.